AR Totals are incorrect or they don’t match the invoices dues.
Occasionally, Accounts Receivable total will be off. This is caused by Cougar Mountain for unknown reasons. To check for discrepancies, do the following:
- In AR, go to Reports > Control. Click OK to run the report.
If their are errors or discrepancies, do the following:
- In AR, go to Options > File Maintenance > Recalculate Master File…
- From here you can either enter in the customer’s account number, or rebuild the totals for every customer. It is recommended that you do this when you are closed and not using Cougar Mountain on other computers.
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