3 Ways Roadside Assistance Can Help Your Business
Many people associated roadside assistance with personal programs, but they are equally as essential for businesses. If you run a business that operates a fleet of vehicles, then roadside assistance can be cheap insurance to help your drivers get more done while also staying safer on the road. This article will list just three of the numerous benefits this service can provide for commercial operators.
1. Simplify and Streamline Operations
If you have drivers on the road at unusual hours, then you know that emergencies can strike at the most inconvenient times. Not all companies that operate late into the night keep dispatchers on call, and that means that a flat tire or dead battery can potentially leave a driver stranded on the road. Drivers often have no choice but to make home calls their managers, leading to an unpleasant night for all involved.
A fleet roadside assistance program means that your drivers won't need an on-call dispatcher to resolve minor problems. Outsourcing this needs to an assistance program allows you to reduce the number of employees who need to be available outside of business hours, ultimately allowing you to streamline your operations.
2. Protect Your Drivers
Being stuck on the side of the road can be a dangerous situation, even in broad daylight. Breakdowns can be especially hazardous if your drivers often operate in rural areas. One of the many benefits of most roadside assistance programs is their ability to work with multiple local companies. This broader network means that your drivers will rarely be too far from help.
If your company doesn't operate its own fleet of repair or tow vehicles, then roadside assistance programs can often respond quickly and have a tow truck on-site in short order. This rapid response ensures that your drivers will not remain in the middle of nowhere in a potentially dangerous situation.
3. Protect Your Assets
Once your driver is safe, your next concern will typically be their vehicle. Since getting stranded drivers home safely is always a top priority, you may find yourself in a situation where a vehicle must be abandoned on the side of the road until you can arrange a tow. Fortunately, roadside assistance programs typically offer both driver pick-up and 24/7 towing services.
By covering your entire fleet with a roadside assistance program, you can potentially save money both as a regular part of your operations and when disaster strikes. Even better, you will have the peace of mind that both your drivers and your equipment will be safe in an emergency. Look for a roadside assistance program that could help you.